By Randy Travis
Published May 16, 2022
DOUGLASVILLE, Ga - A hidden camera FOX 5 I-Team investigation takes the shine off some big promises made to Georgia homeowners about solar power.
With rising energy prices, you may be paying closer attention to those ubiquitous ads on social media:
"The government will cover the cost to install solar."
"Get paid to go solar!"
"Reduce or even eliminate your electric bill by using solar energy."
Amie and Nathan Tatro of Lafayette saw the same ads. So they signed a contract with Power Home Solar -- now Pink Energy -- to outfit their home with solar panels, a deal that cost $91,000 with monthly installments over 25 years.
"It’s not turned out to be what was promised," Amie admitted. "Almost everything he said turned out not to be true."
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The IMPORTANCE, OF, THE, MOVE, BUT, ALSO, WARNING, THERE, COULD, BE, MILITARY, CONSEQUENCES., TO, THE, I, TEAM, NOW, A, HIDDEN, CAMERA., FOX, FIVE, ITEM, INVESTIGATION, TAKES, THE, SHINE, OFF, SOME, BIG, PROMISES, MADE, TO, GEORGIA, HOMEOWNERS, ABOUT, SOLAR, POWER, TALK, ABOUT, FRUSTRATING, SOME, SOLAR, CUSTOMERS, ENDED, UP, SPENDING, EVEN, MORE, FOR, POWER, THAN, THEY, DID, BEFORE., FOX, FIVE, ITEM, REPORTER, RANDY, TRAVIS, SHOWS, YOU, THE, RIGHT, QUESTIONS, TO, ASK., AND, THIS, GROWING, INDUSTRY, READY, ACCORDING, TO, SALES, ADS, TO, GO, SOLAR, ARE, EVERYWHERE, ON, SOCIAL, MEDIA, SO, WE, INVITED, TWO, OF, THE, BIGGER, ADVERTISERS, TO, A, HOUSE, OUTFITTED, WITH, HIDDEN, CAMERAS., AND, SINCE, BOTH, SALESPEOPLE, JUST, RECENTLY, STARTED, WITH, THOSE, COMPANIES, WE, DECIDED, TO, SHOW, THEM, TO, YOU., THIS, WAY., I've, NEVER, WORKED, ANYWHERE, THAT, EVERYBODY, IS, SO, HAPPY., HAPPY, EMPLOYER, IS, POWER, TO, PINK, ENERGY, BASED, IN, NORTH, CAROLINA, THE, LARGEST, HOME, SOLAR, COMPANY, IN, THE, SOUTHEAST, COST, FOR, ELECTRICITY, THE, COST, FOR, POWER, GOING, UP, AND, THEY're, GOING, TITAN, USA, OUT, OF, KNOXVILLE, TENNESSEE, ALSO, MAKING, A, BIG, PUSH, INTO, GEORGIA, THESE, DAYS., BUT, DESPITE, THEIR, UPBEAT, SALES, PITCHES, BOTH, COMPANIES, MADE, PROMISES, TO, GEORGIA, CUSTOMERS, THAT, QUICKLY, TURNED, THOSE, SMILES, UPSIDE, DOWN, NOT, TURNED, OUT, TO, BE WHAT, WAS, PROMISED, NOT, WORKING, ANYTHING, EVER, AGREED, TO, PAY, CELL, OR, TIGHTEN, USA, $43,000, TO, OUTFIT, HIS, DOUGLAS, FULL, HOME., I, PROMISE, REDUCES, ELECTRIC, BILL, SUPPOSED, TO, GO, DOWN, ABOUT, 80 OR.
90% WE'll, NEVER, KNOW., ACCORDING, TO, THE, DOUGLAS, COUNTY, BUILDING, INSPECTOR, SOLAR, TITAN, FAILED, TO, PULL, A, BUILDING, PERMIT, TO, DO, THE, WORK., WITHOUT, THAT, PERMIT, COVERT, CAN't, HOOK, UP, THE, SYSTEM, TO, THE, GRID, WORTHLESS, SYSTEMS, NOT, EVER, GOING, TO, BE, RUNNING, AND, THEY, FOR, SOLAR, TITAN, USA, TOLD, US, THEY, DID, PULL, AN, ELECTRICAL, PERMIT, BUT, DIDN't, KNOW, DOUGLAS, WILL, REQUIRE, A, BUILDING, PERMIT, TO, CALLED, COLBERT, TO, REACH, A, RESOLUTION., HE, WANTS, THE, SYSTEM, REMOVED., THE, SALESMAN, TELL, YOU, THINGS, THAT, TURNED, OUT, NOT, TO, BE, TRUE., ABSOLUTELY, ALMOST, EVERYTHING, HE, SAID, TURNED, OUT, TO, NOT, BE, TRUE., AMY, AND, NATHAN, TEATRO, WOULD, BE, ABLE, TO, SELL, EXTRA, SOLAR, POWER., BACK, TO, THEIR, UTILITY, THUS, GIVING, THE, LAFAYETTE, COUPLE, AND, NEGATIVE, ELECTRIC, BILL, SCENE., A, NEGATIVE, POWER, BILL., NO, NEVER, OUR, HOME, SOLAR, SYSTEM, COST, $91,000, FINANCED, OVER, 25 YEARS., NORTH, GEORGIA, AMC, BILLS, HAVE, BARELY, BUDGED, ALL, THIS., I, WOULD, HAVE, NEVER, MADE, THIS, DECISION., I, WOULD, HAVE, STAYED, WITH, MY, REGULAR, POWER, COMPANY., IT's, AN, UNDERSTANDABLE, FEELING., FOR, SOME, HOMEOWNERS., SOLAR, POWER, IS, A, TO, TRY, TO, CUT, BACK, ON, RISING, ENERGY, COSTS, BUT, MANY, OF, THEM, DON't, KNOW, THE, RIGHT, QUESTIONS, TO, ASK., WELL WE, DO, KNOW, THE, THE, ANSWERS., WE, GOT, OUR, HOME, SOLAR, DECIDED, NOT, TO, USE, THEIR, HAPPY, SALES, PERSON, TO, MAKE, THE, HARD, SELL, FOR, US., INSTEAD, WE, WERE, PATCHED, INTO, SPEAK, VIRTUALLY, TO, ANDREW, WHO, SAID, HE, WAS, A, SENIOR, ACCOUNT, MANAGER, SHOWING, HIS, FACE, EXPENSIVE, SYSTEMS., UM, A, LOT, OF, PEOPLE, THINK, THEY're 5, 10, GRAND, REALLY?, WE're, ELIMINATING, LIFELONG, UTILITY, BILL., THAT's, RIGHT, HE, SAID., ELIMINATE, TO, DO, THAT, ANDREW, QUOTAS, $69,999., LATER, GUARANTEEING, A, 67%, REDUCTION, IN, OUR, POWER, BILL, SCENARIOS., YOU'll, HAVE, 23%, OF, YOUR, BILL, LEFT., BUT, THAT, REALLY, IS, PROBABLY, GOING, TO, BE, IN, THE, WINTER, WHEN, WE're, NOT, PRODUCING, AS, MUCH, WE, HAD, TO, LOCAL, COMPANIES, DESIGN, SOLAR, SYSTEMS, SOLAR, USA, A, AND, ALTERNATIVE, ENERGY, SOUTHEAST., BECAUSE, OF, SHADE, AND, THE, ROOF, DESIGN., NEITHER, SAID, IT, WOULD, REDUCE, OUR, 50%, BUT, THEIR, COST, WAS, DRASTICALLY, LOWER, THAN, POWER, HOME, SOLAR's, PRICE, AND, THIS, IS, WHY, IT's, GOOD, TO, GET, A, NUMBER, OF, TRUTH, SERUM, COMES, OUT, HAVE, THAT, METERING, WHICH, IS, HUGE, PROMISE, THAT, WE, GET, FULL, CREDIT, FOR, SENT, TO, OUR, ELECTRIC, COMPANY., IT's, CALLED, NET, METERING, AND, CAN, REDUCE, YOUR, ELECTRIC, BILL, DRAMATICALLY, THIS, SUMMER., MORE, BALANCES, BECAUSE, IN THE, SUMMER, WE, COULD, USE, A, LOT, MORE, ELECTRIC, THAN, WE, ACTUALLY, NEED., THAT, SERVICES., THIS, HOME, DOESN't, OFFER, NET, METERING., OUR, HOME., SOLAR, SAID, IT, FIRED, ANDREW, BECAUSE, WHAT, HE, TOLD, US, DID, NOT, ACT, IN, ACCORDANCE, WITH, OUR, SALES, GUIDELINES, AND, TRAININGS, OR, OUR, ETHICS., THEY, ALSO, AGREED, TO, CANCEL, AMY, AND, NATHAN's, CONTRACT, AND, TAKE, DOWN, THEIR, SYSTEM, AGAINST, CITING, A, RATHER, SIGNIFICANT, MISCOMMUNICATION., BY, TO, BE, HARDER, AND, HARDER, TO, GET, SOLAR, IN, THE, NEXT, COUPLE, OF, YEARS., TITANS, RECOMMENDED, ESTIMATE, FOR, OUR, HOUSE, WAS, ALMOST, AS, HIGH, NEARLY, $58,000., THAT's, $345, A, MONTH., FOR, 20, YEARS., STILL, GOING, TO, PAY, FOR, POWER?, NO, NO, THAT's, THE, SO, WHAT, THIS, IS, RIGHT, HERE., YOU, PAY., THIS, SHOULD, TAKE, CARE, OF, ALL, YOUR, ALL, YOUR, ALL, OF, YOUR, USAGE, WILL, BE, ABOUT, 100%, OF, YOUR, USAGE, RIGHT, NOW., READY?, TRAVIS, WITH, FOX, FIVE, NEWS., WE've, HAD, SOME, COMPLAINTS, ABOUT, YOUR, COMPANIES., WE, WANT, TO, KIND, OF, HEAR, HOW, THE, PROMISE, HER, THAT, HER, POWER, BILL, HAVE, NO, CONSUMPTION, CHARGE, AT, ALL?, WITH, THIS, UNIT., CAN, YOU, MAKE, THAT, PROMISE?, I'm, NOT, GOING, TO, ANSWER, ANY, QUESTIONS, FROM, YOU, MAN., THIS, IS, REAL, UNCOMFORTABLE, FOR, ME., WELL, IMAGINE, THE, PEOPLE, WHO, HAVE, BEEN, TOLD, THAT, AND, THEY, GET, POWER, BILLS, EVEN, AFTER, THEY, SPENT, SO, MUCH, MONEY, ON, THE, SYSTEM., MAYBE, UNCOMFORTABLE, TOO, DON't, YOU, THINK?, WELL, UM., WELL, SOLAR, TITAN, USA, TOLD, US, NONE, OF, THEIR, SALES., PEOPLE, SHOULD, BE, SAYING, THAT, THEIR, SYSTEM, WILL, REPLACE, DO, SO, IS, A, FIRING, OFFENSE., POLICE, SAID, THAT, THEY, ARE, NOT, FIRING, THAT, SALESMAN., THEY're, JUST, RETRAINING, HIM, TO, STILL, HAVE, ANY, KIND, OF, A, BILL., AFTER, SHELLING, OUT, WHAT, YOU, WERE, QUOTED, ALMOST, $70,000., THEY, SHOULD, BE, PRETTY, UP, FRONT, ABOUT, THAT, SOUNDS, LIKE, YOU'll, HAVE, MORE, ON, THIS, TOMORROW, NIGHT., BOTH, COMPANIES, ALSO, PROMISED, WOULD, BE, ABLE, TO, SAVE, A, BUNCH, OF, MONEY, BY, USING, A, 26., TAX, CREDIT, A, FEDERAL, TAX, CREDIT, BUT, THAT, ONLY, WORKS, IF, YOU, PAY, THAT, MUCH, IN, FEDERAL, TAXES, AND, OUR, PRODUCER, TOLD, BOTH, COMPANIES, WE'll, SHOW, YOU, WHAT, HAPPENS, TOMORROW, NIGHT., ALL, RIGHT, VERY, INTERESTING, EVERYWHERE, AND, YOU're, HELPING, SOUTH., THANK, YOU., THANKS, FREDDIE., RESIDENTS, HAD.
The dark side includes the need to trash millions of used, outdated solar panels in landfills. It includes the problem of intermittency, which occurs because solar often produces the most energy when demand is low.Can solar panels be disguised? ›
Dyaqua is a family-owned Italian company that makes traditional-looking terracotta roof tiles that disguise solar photovoltaic cells.What is a solar-powered camera? ›
Solar-powered security cameras are standalone devices that do not require hard-wiring to set up. They draw power from solar panels (bundled or sold separately) and offer users better flexibility than wired security cameras.Can a solar panel power a CCTV camera? ›
A solar-powered security camera uses solar panels to convert sunlight into direct current (DC) electricity. Then, an inverter transitions the direct current to an alternating current (AC) which can be used to power the CCTV. A lack of sunlight isn't an issue either.What is the negative side of solar? ›
Associated with Pollution
Transportation and installation of solar systems have been associated with the emission of greenhouse gases. There are also some toxic materials and hazardous products used during the manufacturing process of solar photovoltaic systems, which can indirectly affect the environment.
Manufacturing of solar panels, like the production of most electronic products, requires the use of a variety of harmful chemicals such as hydrofluoric acid and kerf dust, a byproduct of silicon wafer production .Are solar panels monitored? ›
As your solar inverter converts the energy captured by your panels from DC to AC, it gathers and records information that allows a panel owner to check in on each panel's production, power output, and performance, all from the convenience of a computer or mobile device.Is there a negative to solar panels? ›
Space Constraints. Solar panels and the associated wiring take up space. Depending on the number of solar panels needed, finding enough space with adequate exposure can be difficult, especially in less-spacious residential areas.Do solar-powered cameras work at night? ›
Even on cloudy days, solar panels can still generate electricity, albeit less than on sunny days. And at night, the camera uses the energy stored in the battery. So as long as the battery is adequately charged, your camera will keep working.Do solar security cameras work at night? ›
Many solar-powered security cameras also contain rechargeable batteries. These batteries are recharged throughout the day as the panels convert sunlight to energy, keeping the camera working at night and throughout cloudy, gray days.
You can expect your solar-powered camera to run indefinitely as long as the solar panel gets enough sunlight each day to recharge the battery. Most solar security camera batteries last around one to six months on a charge so they should easily outlast several weeks of dark skies.Do solar panels shade your house? ›
Installing rooftop solar panels creates shade that blocks sunlight from hitting your roof. As a result, less heat is absorbed into your attic and your entire home stays cooler. A cooler house requires less air conditioning, resulting in less energy consumption and lower electric bills.What is a safe distance to live from a solar farm? ›
In general, keep at least 500 meters away from a large-scale solar farm and at least 200 meters away from a small-scale solar farm.What are the long term effects of solar energy? ›
As a renewable source of power, solar energy has an important role in reducing greenhouse gas emissions and mitigating climate change, which is critical to protecting humans, wildlife, and ecosystems. Solar energy can also improve air quality and reduce water use from energy production.How long do solar panels last? ›
The industry standard for most solar panels' lifespans is 25 to 30 years. Most reputable manufacturers offer production warranties for 25 years or more. The average break even point for solar panel energy savings occurs six to 10 years after installation.